Privacy Policy
Last updated: January 2025
Your privacy matters to us. This policy explains how IKHLAS Trade Arena collects, uses, and protects your personal information when you use our trading simulation platform, competitions, and evaluation services.
Information We Collect
We collect information you provide directly when creating an account, including your full name, email address, password, and country of residence. During identity verification (KYC), we may collect government-issued identification documents, proof of address, and other verification materials as required by applicable regulations.
When you use our platform, we automatically collect usage data such as trading activity, competition participation, leaderboard rankings, device information, IP address, browser type, and operating system. This data helps us optimize platform performance and detect fraudulent behavior.
How We Use Your Information
Your information is used to create and manage your account, process competition entries, evaluate challenge performance, facilitate payouts, and provide customer support. We use trading data to calculate rankings, determine prize distributions, and assess prop account eligibility.
We may send service-related communications including confirmation emails, technical notices, updates, and security alerts. With your consent, we may also send marketing communications about new features, competitions, and promotions. You can opt out of marketing emails at any time.
Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share data with trusted service providers who assist in platform operations, payment processing, identity verification, and analytics, under strict confidentiality agreements.
We may disclose information if required by law, to protect our rights and property, or in connection with a merger, acquisition, or sale of assets. In such events, users will be notified via email or a prominent notice on our platform.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and remember your preferences. Essential cookies are required for platform functionality, while analytics and marketing cookies can be managed through your browser settings.
Third-party services integrated into our platform, such as analytics providers and payment processors, may also use cookies subject to their own privacy policies.
Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and access controls to protect your personal information. Our infrastructure is hosted on Google Cloud Platform with SOC 2 compliance.
Despite these measures, no electronic storage or transmission method is 100% secure. We encourage users to enable two-factor authentication and use strong, unique passwords.
Your Rights & Data Retention
You have the right to access, correct, or delete your personal data at any time through your account settings. For data portability or other requests, contact our support team. We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account, we will anonymize or delete your personal data within 30 days, except where retention is required by law. Trading and competition history may be retained in aggregated, anonymized form for statistical purposes.
Questions?
If you have any questions about this Privacy Policy, please contact us at info@ikhlasapp.online